Refund policy

Thank you for shopping with Junction Gadget.

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Period

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it. It must be unused, unworn, with all original packaging and tags, and accompanied by your proof of purchase.

How to Start a Return

To request a return, please contact us at support@junctiongadget.store.

If your return request is approved, we will provide return instructions, including the return shipping address if applicable.

Items returned without first contacting us and receiving return authorization will not be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery.

If your item arrives damaged, defective, or you receive the wrong product, contact us within 7 days of delivery at support@junctiongadget.store. Include your order number and clear photos of the item so we can resolve the issue as quickly as possible.

Non-Returnable Items

Certain products cannot be returned, including:

Custom or personalized products.

Gift cards.

Items that have been used, damaged after delivery, or returned without original packaging.

For hygiene and safety reasons, some personal care products may not be eligible for return if they have been opened or used.

Exchanges

We do not offer direct exchanges.

If you would like a different item, please return the eligible product for a refund and place a new order.

European Union Customers

If your order is delivered to a country within the European Union, you may have the legal right to cancel or return your order within 14 days, subject to applicable consumer protection laws.

The returned item must be unused, in its original condition and packaging, with proof of purchase.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@junctiongadget.store.

Contact Us

If you have any questions about our Refund Policy, please contact us:

Email: support@junctiongadget.store

We aim to respond within 24 business hours.